Waste Management Digital Business Analyst II in Windsor, Connecticut

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

To enable our business to expand our lead in a market increasingly enhanced by technology, Waste Management is undertaking a substantial technology transformation. We are seeking talented Information Technology professionals to join the Waste Management team who are motivated to help us transform the way we design, build and use technology. With your skills and experience, we look for you to combine your technical expertise with industry best practices in an effort to align information technology solutions with Waste Management business strategy.

I. Job Summary

Under general supervision, acts as a liaison between Technology and the business of new systems and enhancement of existing systems. Conducts intermediate level business process analysis, needs assessments and preliminary cost/benefit analysis in an effort to align Technology solutions with business initiatives.

II. Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

  • Develop and support SBS system requirements, enhancements and updates. Deliver clear requirements that meet users’ needs and are which are feasible technically and in compliance with WM internal development standards and practices.

  • Act as key interface between business stakeholders and user community and the IT community.

  • Assist the business in creation of strategic roadmaps, as well as driving the deliverables identified and on-going backlog grooming.

  • Partner with all levels of IT including architects and developers on architecture, design and developing logical and physical data models.

  • Communicate changes and enhancements verbally or through written documentation to project managers, sponsors and business stakeholders.

  • Work with stakeholders to build compelling business case and ROI models for proposed changes.

  • Work with test and QA to validate releases match the requirements set for it.

  • Participate in and provide analysis shaping requirements, development estimates, and system designs.

  • Present status as needed to teams and management in a professional and competent manner.

  • Project management, including working with the project team to ensure timely accurate deliveries.

III. Supervisory Responsibilities

Will coach and mentor less experienced analysts and act as team leader on more complicated systems projects.

IV. Qualifications

  • Project Management and/or Business Analysis experience

  • Excellent Communication Skills, both written and oral.

  • Excellent personal time management skills.

  • Good analytical and problem solving skills.

A. Education and Experience

  • Education: Bachelor’s Degree (accredited) in Computer Science, MIS, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.

  • Experience: Five years of prior work experience as an IT Business Analyst (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • Intermediate knowledge or skills in one or more of the following is required:

  • Systems development, implementation, upgrades and related analysis

  • QA testing, business analyst methodologies, system design and analysis

  • Communication skills

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting and/or landfill/outdoor.


At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.