Waste Management HR Manager in Phoenix, Arizona

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Seeking a high energy Human Resource Manager who must be a strong manager in HR, and must excel at building and maintaining relationships that foster trust, commitment, and teamwork to a multi-business unit client group. Performs highly complex Human Resources related duties at the professional level and carries out responsibilities in some or all of the following functional areas: employee relations, training, compliance, benefits and compensation administration. Administers HR policies and procedures. Collects and analyzes HR data and makes recommendations to Management.

II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Supports business in navigating employee relations by investigating helpline complaints, conflicts, or other concerns, exit interviews, and coaching.

  • Plans, directs, and supervises the work activities of HR Generalist’s/Coordinator’s.

  • Partners with Talent Acquisition to qualify and approve transfers, promotions, and offers.

  • Onboarding – manages calendar and monitors quality of new hire orientation; manager assimilation.

  • Advising and assists with policy and procedure application, updates, and compliance.

  • Develops, presents, and partners with resources to deliver training or to develop skills and capabilities as determined through gap assessments (i.e. systems, soft skills, action plans encompassing WMU options, or other job requirements).

  • Builds trust and credibility with others by following through on commitments and identifying suitable actions to sustain a high performing organization.

  • Compliance with all laws.

  • Develops and analyzes metrics.

  • Progressively engages and partners with leadership on more complex business matters by diagnosing trends, benchmarking, leveraging resources, skip-level meetings.

  • Partners with peers locally and abroad to grow the brands positive image in the community by supporting engagement activities.

III. Supervisory Responsibilities

  • Direct supervision of 3 full-time employees

  • Indirect supervision of 2-3 full-time employees

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: Bachelor’s Degree in Human Resources, Business Administration or similar area of study. This position requires five or more years previous experience in an HR role covering one or more of the following: employee relations, benefits or compensation. Four years of previous and related experience may substitute for the Bachelor’s Degree.

Preferred: All of the above plus a Master’s Degree and 10 or more years previous experience Human Resources, 8 or more years as a manager with multiple direct reports and experience supporting a 500+ seat call-center/office/retail environment

B. Certificates, Licenses, Registrations or Other Requirements

Preferred: SPHR certification

C. Other Knowledge, Skills or Abilities Required

Required: Proven Leadership abilities, excellent communicator, demonstrated skill in developing direct reports, strong consultative skills, problem solver, tenacity, and collaborative.

Preferred: Call Center or retail experience

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.