Waste Management Business Analyst Manager in Windsor, Connecticut

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

To enable our business to expand our lead in a market increasingly enhanced by technology, Waste Management is undertaking a substantial technology transformation. We are seeking talented Information Technology professionals to join the Waste Management team who are motivated to help us transform the way we design, build and use technology. With your skills and experience, we look for you to combine your technical expertise with industry best practices in an effort to align information technology solutions with Waste Management business strategy.

I. Job Summary

Under general supervision, acts as a liaison between Technology and the business of new systems and enhancement of existing systems. Conducts intermediate level business process analysis, needs assessments and preliminary cost/benefit analysis to align Technology solutions with business initiatives.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

  • Acts as a liaison between technical staff and business owners.
  • Leads cross-campus teams to address business process or systems issues.
  • Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
  • Documents requirements and reviews test plans with QA and other partner groups prior to requesting business user testing.
  • Responsible for document repositories, maintenance and updates of project documentation library.
  • Assists project team with gaining business user acceptance.
  • Reviews progress and evaluates results for accuracy and efficiency.
  • Acts as project leader on large to extra-large sized projects. Creates and maintains project documentation

III. Supervisory Responsibilities

The highest level of supervisory skills required in this job is management of supervisory employees. This includes:

Direct supervision of full-time employees including team leads and individual contributors.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • Experience: 6 years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • Intermediate knowledge or skills in one or more of the following is required:
  • Systems development, implementation, upgrades and related analysis
  • QA testing, business analyst methodologies, system design and analysis
  • Excellent communication skills
  • Strong SQL skills preferred.
  • Data mapping experience.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is an office setting.


At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”


Job: Information Technology

Title: Business Analyst Manager

Location: Connecticut-Windsor

Requisition ID: 17008588